Refund Policy

Subscription Cancelation

You can cancel a subscription at any time.

Some products will create a subscription. This will be clearly mentioned when the order is completed.

When an active subscription is created, the license renewal payment is automatically processed. We will send you an email before the renewal takes places.

You can cancel a subscription at any time: login into your account on our website and look for the “Cancel” link. Click on it, and the subscription will be canceled. From this moment no automatic payment will be processed. We do not refund if you forget to cancel your subscription.

Payment Refunds

Our 14-Day Guarantee

We’re confident TelegramFxCopier will work for you—but we also know setup can be tricky, especially if you’re new to trade copiers.

Getting You Up & Running

Most issues are setup-related and easily fixed. Before considering a refund:

📞 Talk to our support team (support desk)

We’ll help you troubleshoot and get it working. Most customers are up and running within 24 hours with our help.

Common setup challenges we solve:

• Broker connection issues

• Telegram API configuration

• Signal format compatibility

• Risk management settings

💡 Pro tip: Don’t give up after 5 minutes. Reach out—we’ve seen (and fixed) it all.

If It Really Doesn’t Work

If after working with support your setup genuinely can’t function as described, we’ll refund you within 14 days of purchase.

To request a refund:

Contact support with your order number. Allow 24-72 hours for response. Refunds are processed within 2-5 business days.

Note: License renewals and promotional discounts are non-refundable. Cancel your subscription before renewal if you don’t wish to continue.

Optional: Add this confidence-building section right after the guarantee

Why We Can Offer This Guarantee

We’ve processed thousands of successful setups. When something doesn’t work, it’s usually:

• A broker API limitation

• Telegram delivery settings

• Signal provider format issues

These are all things we can help you fix. That’s why we ask you to work with support first—not because we’re trying to avoid refunds, but because we can usually solve it in one support ticket.

Refund granting

In case your request is judged grounded, then your refund will be processed, and a credit will automatically be applied to your original method of payment, generally within 2-5 working days since your request has been approved.

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